Here in the ACT our manager charges several fees on a per lot basis, in addition to the management fee. All are listed in the managing agreement.
They include
Photocopying and Printing
Postage and stationary
Accounting services
Document Storage
Computer license fees
You could argue they are all part of the costs of being a strata managing agent , and so should be in the management fee, especially as there is no option to opt out. My opinion is they break them out so the “management fee” looks smaller. When you add them all up about 20% of our total budget is paid to the managing agent. We are a 19 unit townhouse complex in the ACT.