#22908
Blueman
Flatchatter
Chat-starter

    Hi Whale,

    Thank you for your response, it is appreciated.

    I had a look at the quotes obtained. The very first quote obtained, working in date order, mentions the metreage and number of gates. The last quote, the one that was accepted, also specifies the exact same metreage and number of gates. As I pointed out previously the number of gates is incorrect. An amazing coincidence that both quotes get the exact same meterage and number of gates. Maybe the last quote just did the quote site unseen and only saw the details of the first quote.

    I looked at the copy of the strata plan documents that I received when I bought the townhouse. Unfortunately the copy is obviously a reduced size copy, so thick or thin lines cannot be guaranteed. It is definitely not a broken line. The plan documents do specify the total area of the lot, this includes the area that is the courtyard.

    The long side fence with the timber filling the gap, is not stepped. The bottom rail for the whole length is on the same horizontal alignment for the three sections of fence, while the ground falls away.

    I realise there is a deficiency in the documented scope of work, but the scope of work never states “replace raked bottom rails with anything else”. Since the same fence installers removed the old fence and installed the new fence the next business day, a like for like replacement should have been done, it is what I expected. Not being scoped properly, I don’t think is a valid argument.

    Clients don’t always know exactly what they want, sometimes they don’t even know the questions they should be asking.