› Flat Chat Strata Forum › The Professionals › SM pocketed surcharge on invoice › Current Page
The simplest way to get an answer to this is to ask the strata manager.
Bear in mind, however, that to ensure their charges reflect the amount of work they do, many strata managers have a basic annual fee but can charge for specific tasks. That way, a strata scheme that requires little attention can save money while others get charged according to the phone calls, letters and other work that they generate.
It may be that the SM has charged for organising the work but this has not yet been reflected in their accounts.
Or it could be that the work turned out to be trickier than anticipated and went over budget,
Or, less likely, they could be on the fiddle.
Ask.