#25908
Jimmy-T
Keymaster

    I’d just like to point out the difference between “assessment” the word used in the original post and “settlement” the word used on the Fair Trading website.

    A Fair Trading mediation doesn’t offer an assessment.  It offers the opportunity for both parties to reach some sort of mutual agreement.  If they don’t agree, the Fair Trading mediator is not a referee, judge or adjudicator.  There is no objective ruling made.  Hope that makes sense.

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