The bylaw wants to stop owners who live in the building emailing the SC and SM. But we are writing to them about getting things done to/on common property eg upgrade/replace a 35 year old lift, stop illegal visitor parking, fixing the TV antenna, get CCTV in parts of the building etc. Some issues have taken years to be fixed.
The SM will send on our emails to the SC for them to action but they either ignore our emails, are hostile, or take forever to respond. So we have to email them all again. And again, until eventually we get a response that is helpful.
This bylaw would seem extremely unfair to the owner/occupiers.