› Flat Chat Strata Forum › The Professionals › How to effectively complain against an unresponsive strata manager? › Current Page
I haven't seen your managing agency agreement so I cannot comment on your case. If a strata manager's failings are such that the management of the strata scheme is not functioning satisfactorily, then there is a procedure whereby you can apply to have a managing agent appointed by an adjudicator: see s162 of the strata schemes management act. The usual order gives the incoming agent all the powers of the oc, ec and office holders. The incoming agent displaces the existing one. But this is a hard type of order to get, because it has the effect of appointing a dictator to your scheme for (usually) 12 months, which is a big step. Also, agents may put a premium on their fees for having to take on an ornery building.