I have to disagree somewhat with kiwi Paul.
The OC insurance will not cover the damage to the door. The insurance company will try and recover the cost from the ” guilty” party.
Having said that, the ” guilty ” party is only liable for the damage they caused. It’s an accepted principle in the insurance industry that the payer ( in most cases the insurance company) will exclude the cost say where maintenance has not been carried out. In a normal case, the insurance company would send out their assessor who would make the call.
We had a case in our block, where a tenant reversed into a garage door. Their car insurance covered the ( replacement) of the door.