#30551
BONNIE L
Flatchatter

    Hi there, Others may know more.  But you may need to add a little context and meaning, that is, do you find yourself as an owner having to pay any excess?

    If it helps, in my experience, if a claim as you say, is recognised and paid out, the excess is automatically deducted from the insurer’s payment to the insured.  If I’ve got this ‘right’ wouldn’t the excess amount be absorbed within  the payment by the insurer back to the OC as the insured?  Is that coherent in a solution to the situation as you describe?

    Best of luck!