#18601
Cosmo
Flatchatter


    @Kangaroo
    said:

    When insurers tell you “it doesn’t cost you anything, we pay it out of our profit”, what they mean is “if you bypass the broker and deal  with us directly, we’ll still charge you the same premium”.

    Kangaroo yes you are totally correct.  I probably should have expressed myself a bit clearer. In the case of our OC we had dealt with the same insurer for 10 years and then switched to a broker. So we kept the same policy, cover and paid the same amount.  

    Prior to engaging the broker we had made 2 claims in 10 years and had experienced difficulties when claiming. Since engaging the broker we have made one claim and it went very smoothly.