Re: Insurance Excess of Strata Manager › Flat Chat Strata Forum › Common Property › Insurance Excess of Strata Manager › Current Page 16/11/2016 at 12:25 pm #25787 Lady PenelopeStrataguru Pay a private investigator to tail the tenant and take some high definition videos to prove that the claim is spurious and/or fraudulent. Photos are not enough. A $1K private investigation fee beats a $20K excess fee.