Hi all,
A couple of general questions about mediation sessions with ‘Fair Trading’ :
1. Is FT only interested in strictly sticking to SSMA 2015 ? eg. ” The issue between you two parties is addressed in the SSMA Section ABC and Section XYZ. It’s all about your rights & obligations under the legislation ; everything else is secondary & inconsequential….OK ? “
2. Or, does FT seek to delve into other factors as relevant for the mediation. eg. abusive behaviours, misleading emails, the lack of transparency etc ?
3. I believe point 2 is relevant if it goes to NCAT though. Correct ?
thanks in advance