#29036
peaceandquiet
Flatchatter
Chat-starter

    Many thanks for your thoughtful advice.

    Just an update: we ended up selling our house.

    The problem neighbours were owners. The EPA advised it no longer deals with residential matters: those have been handed off to council and police.

    At council’s request we provided photos, recordings and a log of noise and other antisocial behaviour to council and police. Council visited the neighbours and the noise became worse.

    Police visited the neighbours but usually too late i e after 4-5 hours or not at all because (as they tell you) noise is the lowest priority of any call. When they did catch them in the act they only gave them a warning, not a fine. So predictably, the noise and abuse became worse again.

    I’ve learned that the authorities whose job it is to protect our peaceful enjoyment, don’t do their job. I would suggest to others in the same position not to waste their time jumping through council’s hoops. Neither were the police effective.

    I wouldn’t have believed it until it happened to us but when neighbours are unreasonable, moving is the only way to get a peaceful home.