› Flat Chat Strata Forum › Rental rants › Lazy Lying real estate agent › Current Page
Paul – I assume that you’re a tenant, in which case you cannot lodge a complaint with the NSW Civil & Administrative Tribunal (NCAT) against the Property Manager (Rental Agent) because the Agreement against which their performance can be measured, and actions taken if/when it falls short is with the Landlord, not you.
You could however lodge a complaint with the NCAT against your Landlord, but then in the situation that you describe, the delayed repair issue was not their fault, and in fact as the repair was the Owners Corporation’s responsibility it’s quite possible that the Landlord wasn’t even aware of it.
If your Landlord’s contact info. is shown on your copy of the Tenancy Agreement then perhaps drop them a line to let them know how slack their Property Manager is, but in reality you have no control over who your Landlord contracts with to manage your rental property, but if problems again arise then seek the advice of Tenants NSW whose Fact Sheet on repairs & maintenance can be downloaded HERE.