› Flat Chat Strata Forum › Rental rants › Lazy Lying real estate agent › Current Page
@proxaccess said:
When you have a problem with your rental agent you can simply go to the NCAT.
As you can see from this web page the complaint is properly more likely to be effective if it is made to Fair Trading under “repairs and maintenance” rather than under any of the issues that would escalate it to NCAT.
The rental agent may indeed be lazy and incompetent, but that isn’t a Tribunal offence (even if it is offensive).
Also, I wonder if the property owner realises how badly managed their property is. The agent will be taking a percentage of the rent for doing nothing. If things go seriously pear-shaped, it’;s the owner who has to pay, not the agent.
Perhaps a calm and informative (i.e. non-abusive) note to the owner might persuade them to change agents to someone giving them something in return for their commission.
There are some landlords who don’t want to know but many if not most are furious when they discover their tenants have been so badly treated by someone they effectively employ.