#13953
Whale
Flatchatter

    Paula – The reason I asked about the nature of the occupancy in the Unit above was in order to suggest the most appropriate way-forward without leaving you burdened with the expense for identifying and rectifying a problem that’s clearly not yours.

    Anyway, irrespective of the occupancy (i.e. owner or tenant) and the (irrelevant) fact that the water drops are in the “air-space” of your Lot during their journey to your kitchen windowsill, resolution of the matter is something that should be coordinated by your Strata Manager, who will have contact details for the owner and/or the tenant’s property manager.

    Ask your Strata Manager to arrange access to the Unit above by a plumber, who can then investigate and provide advice to him/her about the source of the leakage. Once that’s known, your Strata Manager will be in a position to advise the Unit’s Owner if the costs of rectification is their responsibility (e.g. in the example given by Mr Strata), or to give the plumber the go-ahead if rectification is the Owners Corporation’s responsibility.

    Under either scenario you’re not involved in the coordination or the costs of rectification, which is the preferred position particularly as leak detection is often a difficult process, when water tends to follow a consistent pathway even though the source may vary.