#23673

Have you seen this forum post:

http://www.flatchat.com.au/forum/strata-managers/strata-manager-executive-committee-give-me-the-runaround/#p15032

Otherwise, I presume you know the basics of what a Manager can do:

https://www.fairtrading.nsw.gov.au/ftw/Tenants_and_home_owners/Strata_schemes/The_owners_corporation/Managing_agents_and_caretakers.page?

Ultimately they are responsive to the owners / EC, so your next step is to go to them.