Dear JT, considering your heavy handed censorship, lack of moral fibre and general incompetence, you certainly have a great sense of humour. That song cheered me up no ends! 
CBR, I believe he can do both, make the complaints and take them to whoever but eventually if it goes to ACAT, if the rules are the same as in Sydney, I imagine there would need be some proof. Proof though I think may only be a noise diary with time and date of disturbance. This could be sufficient?
Cheers CBF