@JimmyT said:
OK, we are now getting conflicting information here and there has apparently been a complaint by council about altering the appearance of the building.
Right now, I’m thinking this would be best left to an NCAT Member to adjudicate, when both parties will have to present all the information, not just the parts that support their case.
Or you could sit down with a neutral but well-informed mediator (maybe not Fair Trading) and try to reach an acceptable compromise.
That said, Nettie, unless you can show us your actual by-law that mentions installations for child safety, then you may be on a stickier wicket than we had thought.
By the way, I have had to edit some of my previous posts, based on new information and, especially, my own prior misconceptions. I did so for the benefit of anyone in a similar situation, but apologies anyway.