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12/03/2011 at 8:25 am
#12545
Anonymous
Thanks very much Simone. This is what I thought was the case.
The agent is now stating that what has been issued to me are letters, and not formal notices to comply.
The EC were not consulted regarding either the complaint or the issuing of these “letters”. This in my opinion subverts the intention of the SSMA. I can find no reference to this being a delegated duty of the agent in our contract with them. What is the legal status of these letters?
Also, I am still being denied the opportunity to see the details of the complaint. Could you advise on my rights regarding this matter?
Thanks in advance,
Skeekymoo