#28664
Jimmy-T
Keymaster

    The simplest way forward is to send a letter asking for a rent reduction because of the garage door, back-dated to when you first complained.  It probably helps if you put a specific figure in – maybe the cost of renting a lock-up near you.

    When the rental agent fails to respond (as they probably will) or rejects the claim, start an action at Fair Trading which could possibly lead to you being allowed to quit early, if that’s what you want.

    Also, have a look at the Tenants Union website. It has incredibly helpful fact sheets, written by lawyers, that tell you exactly what your rights are and how to proceed. I often send both landlords and tenants there as they spell out the law in a way everyone can undertand.

    The opinions offered in these Forum posts and replies are not intended to be taken as legal advice. Readers with serious issues should consult experienced strata lawyers.