#18353
Bennifer
Flatchatter

    It is disappointing to read (but not surprising really) that some strata managers take advantage of the situation and pass on ridiculous additional fees to owners in financial distress. Obviously early communication is the key and owners that are struggling should discuss their issues with the relevant people as soon as possible to avoid situations getting out of hand…

    In my building, we have tried (for an extended period of time) to establish a number of very reasonable payment plans for our owners in arrears, but unfortunately they have not adhered to any of them and they have ignored all communication and requests for meetings, so legal action was commenced as a last resort.

     

    In adeze’s post he mentions that he made a partial payment a few days AFTER the due date and that he missed (and therefore did not respond to) the statement of claim. This may have given the impression that he was not prepared to clear the debt or engage in negotiations with the EC/strata manager. Once again, communication seems to be the key in these situations. It really should be up to the owner in arrears to initiate the communication, not the EC or strata manager to chase people for late/no payments.

     

    Unfortunately non-payment of levies seems to be a choice for some and they are the ones that really need to understand the stress that it puts their fellow owners under. As hard as it is to discuss money issues (especially when you are having difficulties), I think that most people would be understanding and allow a regular payment plan until the debt is cleared for owners who indicate they are under financial hardship.