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Hi Adeze
There are appropriate and nationally legislated steps that need to be taken by all parties during a debt recovery processes.
From what you have described, no parties (including yourself) appear to have taken these steps.
Irrespective of the provisions of S.80, there are over-arching principles of debt recovery which seem to have been reaffirmed in that case law example you provided.
In addition to engaging a lawyer, I would strongly suggest you approach a consumer advocacy group that specialises in dealing with individuals in debt; if for no other reason than to document and assist with the process of attempting to negotiate payment terms and the like with the strata agent. From what I have read, that seems to be a crucial piece that is missing in this saga.