Hi
we have had similar experience in self managed strata block . Owners corp has no understanding of strata law and didn’t know what a by law was. They kept changing their minds re what they approved so we took it to NCAT… Last week orders were made that they need to consent to the works, however they have not accepted the orders and are refusing to meet or pass special resolution!! So it looks like we will need to escalate again. We are confident we will get it done but I’ll never buy into strata again if I have a choice!!