Re: SM in two-lot scheme just made matters worse

The new managing agent was all about how terrible the strata scheme had been handled before their appointment and now they are being non committal.

I had occasion to email them yesterday to remind them that levies had not been collected since November 2017.  An invoice was necessary detailing the new bank account.

I reminded them that there had not been an AGM since September 2016.  There had not been a review of by-laws.  There had not been a 10 year capital works plan done for the capital works fund established in 2016. 

A pest inspection is supposed to be done every three months on my villa because of the damp slab and high risk of subterranean termites. All of these items and more had been discussed in detail prior to their appointment.

I asked for a “road map” to show where we were going with the issues I had taken to NCAT.  To date there is no response despite their knowledge of all the problems.

Yesterday afternoon I received an invoice for levies due.  At least I had a partial response to my morning email on the matter.

I feel I am nagging all the time just to get the basic services done but if I don’t nothing gets done.

Part of my NCAT submission was to gain an order for  a strata loan to effect some of the repairs and maintenance.  The new managing agent says that the other lot owner won’t accept a strata loan because it will be too difficult to sell her villa.  I say her villa will be difficult to sell if the dilapidation continues at the current pace and at increasing cost of repairs.

How do you pin these managing agents down to acting in a concise professional way?