› Flat Chat Strata Forum › Hard floors and tough decisions › Strata Funds to replace Hardwood floors with carpet › Current Page
Patricia & Lisa,
I don’t know about the types or thickness of underlay required.
Given that the upstairs owner was duped, she should be receptive to the information you’ve discovered.
She should lodge a complaint with the CTTT, the Consumer Claims division, not the Strata division or Tenancy division.
She should ask for an order for either (whichever she prefers):
1) Pull up the hardwood floor, replace underlay with compliant underlay, re-lay hardwood floor, all for free.
2) Pull up the hardwood floor, take it away, refund the money. Then she could lay carpet (with proper underlay).
I would recommend (2), as the By-Law about noise is subjective but takes precedence over numerical standards.
I don’t know about fines which might be imposed in addition.