#18926

In this particular situation there was an “Approval for Floorboards” document signed off by the Strata Agent which outlines the terms and conditions of the agreement for the owner to install the floor.

The owners haven’t complied with this, and that is evidenced in many ways.

The Executive committee and the Strata Agent are sitting on the fence and won’t help me, the affected owner (downstairs from the floorboards).

My tenants are fed-up and want to move out because the noise is so bad. The combination of the cheapest laminated flooring and 3mm cheapest underlay is not much better than bare concrete in its acoustic performance.

The Strata Agent and Executive Committee could do several things.

They could agree to send the owner a “Notice to Comply” (with by-Law 14). They could action two of the clauses in the the Approval, which require the owner to restore the floor to it’s original condition if reasonable complaints are made, and/or require the owner to have carried out acoustic testing to determine whether the noise attenuation is sufficient.

I am totally disappointed with the committee and the Strata Manager. Next time it might be one of them who is affected by some other owner doing something unreasonable that affects them. I’ll have to think very hard about whether I will be supporting them.

I have spent numerous hours researching acoustics, have spoken with an acoustics engineer and I have tried to negotiate a solution with the owner.

I wrote to her, suggested a reasonable timeline and asked her for her timeline preference, if mine didn’t suit her. The owner refuses to communicate with me.

So I am left with no other option than the CTTT, which is what I will be doing. I have all my documents prepared. 

Numerous decisions I found on the Government Website, found in favour of the person affected by the noisy floors.

Your comments are welcome.

Patricia