#29070
Lady Penelope
Strataguru

    Check your SM Contract. This fee may have been agreed to when the Contract was signed.

    Sometimes small line items such as the email ‘fee’ are not scrutinised well enough by the OC before signing.

    If the fee is part of the signed and agreed Contract between the OC and the SM then there is probably not much that you can do about until the Contract expires.

    The email ‘fee’ does appear to be excessive. I would not renew this SM contract if this email ‘fee’ was included.