#29065

Yes, that’s outrageous.

From what I’ve seen, Strata Managers have 2 models of charging clients:

1. Low base fee, high charges for everything they do; or

2. High fee level – but everything included.

We have a 5 unit strata in Sydney and we pay $3000-ish a year, all inclusive. No extra fees for photocopying, faxing, emailing.

I presume your model of fee paying is the low fee, high charge model. It would be worth you calling around to compare fees and fee models. Then when your agreement comes up, you are in a position to negotiate.

It may well be that you are better off with the low fee but high charge model. But frankly charging for emails sounds very 20th century and a bit of a rip off. After all, they just have to send one email to the seven recipients.