#25012
clement
Flatchatter
Chat-starter

    Hi Whale – once more thanks for your advice.

    I need to check what our Schedule B contract states. I would have thought before anyone spent 14 billable hours cutting and pasting you would seek approval from the customer. 

    When we asked them to attend a 2 hour meeting on site regarding the same issue they made it absolutely clear we would be charged so not sure what the difference is in this case.