› Flat Chat Strata Forum › Common Property › Strata ruined our carpet…but refuse to pay! › Current Page
I assume by “the strata” you mean the Owners Corporation (body corporate).
According to the government guidelines in the “who’s responsible” document, there is no question that the Owners corp should be repairing or replacing your carpet.
This is what it says (note 13):
If damage is caused to a lot owner’s property while the owners corporation are effecting a repair, the owners corporation are responsible to fix the damaged property.
If you have a strata manager, they should know this and should advise tor committee accordingly. Otherwise, you could tell your committee, in writing, to get on with it or you will be taking them to the tribunal (NCAT) to get orders for the repairs as well as damages for your loss of amenity due to their stupidity and ignorance.
I would also recommend that the person who is blocking this either take the SCA’s free online training course for executive committee members or resign from the committee before they cause any more problems.