#18470

The plot thickens.

I spoke to my letting agent. He told me the industry is moving to “a more streamlined system and generally that means direct debit”. Reading between the lines, that means less hassle for the agent to chase rents. I can see why they like that, but it has the problem of a not-highly-trusted industry being on the leading edge of using a payment system that requires them to be trusted. Umm.

On the other hand, my letting agent also said that as far as he was aware the agency weren’t forcing direct debit and, in fact, would continue the existing arrangement for those who won’t go on it. This also explains why letter was a bit ambiguous. 

I emailed him my re-statement that I wouldn’t go on direct debit so he has a record. And since this is two twice I’ve told him that, and he seems to be batting for me in this case, it remains to be seen if he gets overruled by his franchise owner.

For now, I’m sticking to DEFT via BPAY. 

Wade.