JimmyT, I have seen owners claim excessive fees but when I have gone through the accounts etc the level of fees was appropriate. I am not saying this is the case here but it is not always that simple.
Relevant questions that you should be making enquiries into are:
1. What do the accounts show? Are there any unnecessary expenses and is all income accounted for?
2. Are payments from accounts properly made and competitive? eg the strata isn’t being overcharged for work (including management fees).
3. What does your sinking fund show in the way of planned future expenditures that are necessary?
As long as your fees are properly spent and accounted for too high fees should only result in large balances in your sinking and/or admin fund.