#29232
Marvin
Flatchatter

    The “word of mouth” approach is really the only method I’ve had any success with.  SCA is a little too skewed towards strata agencies (as opposed to strata owners) for my liking.  The worst strata managers I’ve dealt with have won SCA awards.  Productreview is hopeless – full of grievance posts (one star), or people who have created posts at the encouragement of their strata agency (five stars).

    There is certainly an opportunity here for creating a database of strata agencies – starting with the factual stuff.  A true assessment of each strata manager’s capabilities, style and performance is very difficulty to compile and maintain.

    In reality, now that I have found a decent strata manager, I’m going to keep that info to myself – the last thing I want is for this person to take on a major influx of new business which could dilute the service they provide me.  It’s a bit like finding a great tradesperson.  And it’s a sad reflection of the highly variable end user experience of the strata management industry.