#29249
Stratabox
Flatchatter
Chat-starter

    Hi Marvin,

    I hope you don’t get kidnapped for revealing this!

    I agree with you on the inconsistency of the user experience and I don’t think there is an easy fix. I really believe the industry is trying to improve, yet it cannot happen at the flick of a switch.

    But only by encouraging good and exposing bad behaviours can the situation really improve. There is definitely both a technology side and a human side to strata management, and only a good combination of the two will lead to client satisfaction.