Re: Valid victim or serial complainer?

There is a way round this and one thast is very common in business and even the law.

You write one short and to-the-point email with your bullet points. Keeping them brief and factual. Then you explain everything else in an attachment.

Thus in your case you would say something like …

This is a request to have payments that I have made to the OC recorded and acknowledged.

1. On [date] I had a judgement of debt to OC of {amount} made against me.

2. On {date} and agreement was reached to repay the amount in installments. (See attached documents)

3. To date, I have repaid [amount] (See attached documents)

4. Despite this, our strata manager refuses to acknowledge these payements and I am now faced with threats of bankputcy.

I call on the OC to instruct the strata manager to acknowledge my payments and cease his threats to have me declared bankrupt.

Please see the attached documents for a full explanation of the situation.

Now, this may not be the most appropriate wording for your covering letter – you would adjust it to suit – but it gets the basic message across without expecting people to read reams of detail.

Try to make your attachment a brief as possible too, keep it organised, and include documentation and photocopies of receipts.

As someone who has worked in publishing an TV, I can tell you that even people whose job it is to read stuff, won’t read pages and pages unless they really have to.

Make life easy for people and they might just make life easy for you.