#27991
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Flatchatter
Chat-starter

    I have enjoyed reading your interesting comments and appreciated help and can see it’s a complex situation. My kitchen ceiling has a ducted vent which was probably installed previously due to water damage. It was through removing this vent that part of the sub floor from the bathroom could be accessed and the photo taken. When I had inquired about any water damage from earlier years to my townhouse an incident was noted from 2006. No details were mentioned.

    On a positive note I met the strata manager yesterday (whether the outcome is positive in any way remains to be seen) after calling her office once again. She visited my townhouse to discuss the matter further and to see the bathroom and kitchen. She couldn’t understand why the floor tiles were cracking (long hairline cracks) and hadn’t seen this before. She also mentioned CHU wouldn’t cover the claim unless we had proof as to why the tiles were sporting cracks. Apparently tiles are meant to withstand all types of treatment. An inspection is being organised with another tile company so that we can hopefully find out more about the tiles. 

    I may think about changing my contents insurance to CHU when the strata is with them. There wouldn’t be overlapping of various items.