#27969
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    It’s wonderful hearing I have a chance of an insurance claim. It just didn’t seem right that some roof tiles had to be replaced having caused considerable damage to my bathroom in particular and yet the strata manager had not submitted a claim. Instead money has been taken from our strata accounts for repairs to my bathroom. The two areas of the roof with the tiles have been replaced. Despite sending photos of the damage to the bathroom and part of the subfloor the strata manager will not do anything about an insurance claim. Instead an inspection was organised to see whether my bathroom had been water proofed but the person undertaking the job only seemed interested in the shower handles. A building company also looked at the bathroom tiles so an approximate cost could be obtained. The handyman was asked to try & repair the cracked tiles! There has been no follow up with anything happening. The strata manager just isn’t interested. I even spoke to another strata manager from the same company mentioning my calls and emails were not being acknowledged. I have not heard from this person. What should I do to receive further help with my problem so an insurance claim can be lodged when the OC is fairly dysfunctional (no one is really interested in even the AGM let alone anything else) and even moreso when the strata manager refuses to acknowledge I even exist! Is there someone or some place I can turn to?