Flat Chat Strata Forum Living in strata Water Woes Current Page

#17590
Frida Kay
Flatchatter
Chat-starter

    Water Woes.

    The water leak came from under my kitchen sink. It seems illogical for my neighbor to let the water flow for 7+ hours after noticing water leaking into her apartment without shutting off the external water lever easily accessible within her yard. This tap would have shut water off to both units. The  lever to shut off water exclusively to my unit is also accessible form her yard but with difficulty requiring a ladder and the agility to climb onto a fixed roofed awning or reached with a pole. I would think the neighbor present has the responsibility to minimise damage. By letting water run for hours without any action is inexplicable. Our contents insurance indicates it will not cover damage without applying for special consideration if Strata Insurance didn’t cover.

    The locksmith fees amounted to $400.00 I think forced entry into my apartment was not neccessary since there is a valve and lever to stop the water externally that my neighbor being Chairperson should have considered before entry into my apartment to shut the water off at the leaking source.

    I do not know the extent of damage in the neighbors apartment. What course of action should I take to get damage accessed and the locksmith’s bill paid? Thank you for all the feedback