#18844
sealion
Flatchatter

    @scotlandx said:
    Yes – strata managers have to have a licence and are governed by the Property Stock & Business Agents Act, refer link below.  The provisions that relate to strata managers are pretty general and are primarily regarding accountability re money held on behalf of the OC, and things such as records.

    I have thought for a long time that there should be some more specific laws governing strata managers.  You don’t want to go overboard but from my experience there are some naughty ones out there.

     

    https://www.legislation.nsw.gov.au/fullhtml/inforce/act+66+2002+FIRST+0+N

    I think there should be a forum just entitled “Strata Managers.”

    Our Manager does not answer our emails, calls or queries, so I sent him a registered letter and quoted the act as follows:

    I refer you to Part 4 division 3 sec 37 of the Strata Schemes Management Act 1996 No 138
    “37 Procedure for requiring information from strata managing agent”

    When he still did not answer, I went to Fair Trading who informed me that they do not get involved in customer service issues between the managing agent and the o/c – that the above part of the act only refers to financial matters. I can’t find anything on ethics under the  Property Stock & Business Agents Act. You would think if someone had to be licensed, there would be a code of conduct somewhere. What do you think?