Lady Penelope (or anyone else), If compliance certificates are not required, and residents are able to remove the locks, how can Strata prove that they installed the locks if fines or liability for injury result down the track? I think that is why our Strata Manager wants us to get a compliance certificate for all existing one new locks.
Also, when an owner or their tenant is uncooperative about providing access to install the locks (or termite inspections or other work for that matter) is it acceptable/reasonable to pass on the call out fee for the contractor for the extra visit, even though strata pays for the actual work? If we give a lot of notice, and ask people to let us know if the date doesn’t suit so something else can be arranged for them, and then they still don’t stay home or leave keys for access on the day(s)….can we ask them to pay the extra? (there are only 18 of us).
For the pest inspections we tend to give up if people are uncooperative provided an inspection of their townhouse was done the previous year, but we can’t give up on installing the locks. This idea was suggested by one builder who came to quote as a measure to encourage compliance.