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  • #10222

    Hi all

    First time poster, long time lurker. I just wanted to share my experience of applying for permission to have a dog in my 18-unit strata block. I will never live in strata again as a result of this experience.

    We bought into the plan in 2013; having first checked to ensure that Option A of the model by-laws regarding pets applied where the OC cannot unreasonably withhold permission. There was no record of any other animals being allowed in the block.

    The block is mostly investors, with 6 owner occupiers including us. 4 of these people make up the EC and have been “living here for 35 years or more and there’s never been a dog!”

    We submitted a comprehensive pet application to adopt an adult shelter dog, including a management plan which included dog walking and dog sitting during the week, character references and the RSPCA’s guide to dogs in apartments. At this stage the dog is not in the apartment, nor ever has been.

    I was present at the EC meeting where they decided they were not going to allow a dog because “there has never been a dog on the lot” and because “this would set a precedent.”

    After the EC meeting I wrote them an email explaining why neither of those two reasons were not reasonable, citing previous cases decided by NCAT to that effect. I then requested the minutes of the meeting in writing

    The EC’s WRITTEN response was very different from what was discussed in the meeting, probably because the strata managing agent helped them write it. In it, they noted that they had considered all our material and said no because:

    • dogs were inappropriate in apartments
    • the dog would bark and make noise  
    • the dog will soil or damage common property
    • Occupational Health and Safety concerns
    • potential dog smell
    • Being a community minded building with elderly and children and veggie gardens, a dog was unsuitable
    • wear and tear on carpet in common property
    • the dog would frighten people
    • strata insurance liability would be affected
    • concerns about providing external service providers with keys to walk to the dog

    There was nothing in their minutes about their real reasons that were discussed at the meeting. We wrote to the strata managing agent contesting the veracity of the minutes. No response.

    We then went through mediation and adjudication. I submitted statutory declarations attesting to the dogs temperament, citations from NCAT cases that stated speculations and assumptions (aka the concerns from the EC, as there was no evidence the individual dog would behave in the ways they said it would) were not reasonable, and evidence that the EC’s concerns would be reasonable addressed by the imposition of conditions we set out in our application (on leash, pet insurance, commitment to pay for damage to c.p. should any occur).

    The EC submitted 6 letters of personal objection on the basis that dogs should not be in apartments because it was cruel, a concern that the dog was a health and safety concern, further assumption and speculation that the dog would bark all day.

    The adjudication process took 4 months. Towards the end of that 4 months the shelter dog we wanted to adopt developed an abscess on her tail that required daily cleaning. We took her home while waiting the adjudicator’s decision. 6 days later, the adjudicator’s decision was received, dismissing our application to be allowed to keep her because we had no “direct evidence as to how the dog would behave in the apartment.”

    This was extremely frustrating.

    How am I supposed to obtain direct evidence of the dog in the apartment if I need permission, and I cannot have permission if I do not have direct evidence?

    We returned the dog 10 days after obtaining the adjudicator’s decision and videoed her for a week while we were at work. Meanwhile one EC member has repeatedly (and still is) sent us complaints that the dog is on the property, months after we have returned her, accusing us of being rude, disrespectful, strange, unfriendly, and contemptuous.

    I’ve also seen him and by his own admission, he’s been standing at my door recording “dog noises” and taking pictures of our balcony, stating “who knows what they are washing off” alluding to dog waste I’m assuming! I’ve already been to the police and a report has been filed as I am not comfortable with the idea of him standing in front of our door recording.

    We filed an appeal. The directions received from 1 NCAT member said not to bother to file any further evidence, that we could rely on what was in our adjudication application. At the appeals hearing, we were told that we couldn’t rely on that and that we should have submitted further evidence!

    During my appeals process I relied on common sense reasoning to submit my points – the NCAT Member asked me to quote “the Supreme Court case” on which I was basing my reasoning.

    This ENTIRE PROCESS has been ridiculous from the first and I’ve completely lost faith in anything regarding strata.

    I’m not sure how to progress – I’ve obviously lost the appeal as the NCAT Member was blatant about his leanings.

    I also really want a dog, and obviously bought into my unit thinking that under reasonable circumstances I could have one.

    Should I even bother sending in another dog application or just give up completely? For financial reasons I can’t move into a house, and renting would also not be an option for financial reasons.

    Just as a warning to others – should your EC decide to disallow your application because they don’t want to set a precedent, DON’T persuade them otherwise. Let them put that in writing and THEN go to adjudication. You’ll have more of a chance if you don’t help them fix their own stupidity! Sorry for the huge post!

Viewing 15 replies - 1 through 15 (of 17 total)
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  • #24160
    Jimmy-T
    Keymaster

      Wolf said

      The EC’s WRITTEN response was … dogs were inappropriate in apartments

      According to whom? There is a stack of evidence to the contrary.  This is an opinion – it certainly isn’t fact.

      the dog would bark and make noise  

      Are they soothsayers?  How can anyone know for sure how an animal is going to behave.  Even if this was an issue, there are aspects of the Act that cover even dogs that have been given permission but turn out to be noisy.

      the dog will soil or damage common property

      Not if it’s properly trained it won’t – and if it does, there are by-laws to deal with it.

      Occupational Health and Safety concerns

      Such as? I was once asked to advise on an attempt to ban pets because they would increase risk if there was a fire.  I pointed out that by far the biggest cause of doestic fires is people cooking or smoking then falling asleep when they are drunk.  Ban smoking and drinking before you even look at pets, I said.  The move was defeated. 

      potential dog smell

      Potential? As in, here is some more soothsaying.

      Being a community minded building with elderly and children and veggie gardens, a dog was unsuitable

      Nothing bring people together in buildings quite like dogs – they almost become a shared facility.  lonely old people love them and kids learn how to deal with animals in a safe environment.  Just keep the dog oput of the veggie patch

      wear and tear on carpet in common property

      Yeah, let’s ban women in stiletto heels first.  And muddy work boots … and kids trailing muck from the veggie patch.

      the dog would frighten people

      These people frighten me.  More Soothsaying – who’s living there, the cast from Macbeth?

      strata insurance liability would be affected

      That is just a lie plain and simple.

      concerns about providing external service providers with keys to walk to the dog

      Don’t forget the postie … and the meter readers … and bin men. Actually, the crime rate among dog walkers is the lowest among any service providers. (OK, I just made that up but it’s no more fanciful than some of these objections).

      Should I even bother sending in another dog application or just give up completely? 

      All of this is just them clutching at straws – and it doesn’t matter how many straws you clutch, the arguments become more bogus, not less.  The disappointing thing is that our Tribunal members seem to have have learned NOTHING in the past 10 years.  If you can’t rely on by-laws when you buy a flat, what’s the point.

      Watch this space … Flat Chat is on the case.

      The opinions offered in these Forum posts and replies are not intended to be taken as legal advice. Readers with serious issues should consult experienced strata lawyers.
      #24161
      Whale
      Flatchatter

        Wolf – even though Flat Chat is on the case, I’m a little confused by your optimistic reference to “Option A” of the Model By-Laws.

        I assume you’re referring to Item 17 in Schedule 2 of the NSW Strata Schemes Regulation (2010), and if that’s so, how the Owners Corporation’s presumed adoption of the (default) “Option A” together with the fact that there was no record of it ever granting its consent to the keeping of an animal, would have given you any comfort or any expectation that an application by you would be well received (?).

        “Option B” would have given you some hope as your dog may have been accepted under its subjective definition of “small”, but when you’re relying purely upon an unquantifiable assessment of “unreasonably” in the context of the Owners’ Corporations decision making, then as you’ve found out you’re pushing the proverbial up hill.

        I too am looking for a wedge, so as a matter of interest, how did you check on the Plan’s adopted By-Laws, and was anything provided in writing? 

        #24162

        Whale – this is our by law:

        1) You must obtain the prior written approval of the Owners Corporation, before keeping any animal, except fish in a secure aquarium, on a Lot or the Common Property.

        2) The approval of the Owners Corporation cannot be unreasonably withheld

        We have the by-laws in writing and informed our solicitor of how important it was that the building didn’t ban dogs, as that was a major factor for us when we purchased. With that view, he reviewed the strata report and by-laws and confirmed that the by-law did not outright ban dogs. I also checked the by-laws before purchase just for my own peace of mind! 

        There was no record of any other animals being allowed in the block

        What I meant here was that the strata search did not show any record of previous pet applications being sent to the Owners Corp, and so there was no record of them approving or denying any pet application. There was no information one way or the other to indicate how dog friendly the building was before I purchased – all I had to rely on was the by-law. 

        During the EC meeting when they discussed my application (I was present as an owner) it came out that years ago a tenant had a dog without permission. The dog was allowed to poop on the balcony and the owner then washed it off onto the unit beneath. Horrifying stuff, so I understood their concerns and tried to allay them by confirming that the dog is potty trained on grass, and committed to not allowing the dog on the balcony unsupervised, and ensuring she had an indoor potty to use. We were not ever planning on leaving her outside on the balcony; while at work we were planning to confine her in our tiled kitchen with the indoor potty, so to my mind there was no risk of this occurring. Anyway, the EC sent the tenant a Notice to Comply, and the dog was removed.

        However, there was nothing in the strata report that indicated this past history. Had there been we would have progressed with the purchase with more caution as it would have been a red flag that the building wasn’t dog friendly. We conducted our own search a few months back and there are definitely no minutes on record to indicate that a Notice to Comply was sent to get rid of a dog.

        Also, cats are allowed in the building and no written permission is necessary. During the meeting I was asked “why don’t you have a cat” and “why don’t you move out and buy a house if you want a dog.”

        These guys have lived here for 35 years – a fact they constantly remind me of – so why haven’t they, at some point in the 35 years changed the by-law to one that banned dogs? Had they done this I would never have bought into this strata scheme and this whole farce could have been avoided. 

        The EC did try to change the by law to the Option C Model by law, which bans all animals, during this years AGM, halfway through the adjudication process. We flyer-ed the other owners, who all turned up (to the surprise of the 4 EC members, one of whom remarked that it was the biggest turn out in years) and the motion was defeated with 45% of the poll voting to keep the “pet-friendly” by law. 

        These people frighten me.  More Soothsaying – who’s living there, the cast from Macbeth?

        JimmyT – you made me lol! Thank you for your response, it’s made me feel a little better! 

        #24163

        Just as an additional query – the EC said to me that I should have requested their permission to have a dog before I purchased the property. 

        Is this an accepted procedure and would this entail a prospective purchaser contacting the strata managing agent to ask them to forward a pet application to the Owners Corporation? 

        #24164
        Jimmy-T
        Keymaster

          @Wolf said:
          Just as an additional query – the EC said to me that I should have requested their permission to have a dog before I purchased the property. 

          Is this an accepted procedure and would this entail a prospective purchaser contacting the strata managing agent to ask them to forward a pet application to the Owners Corporation? 

          Another piece of arrant nonsense.  How, in the relatively short process of buying or bidding for a unit, does a prospective purchaser get an owners corporation of which they are not yet a member to even hold a meeting? More obfuscation, straw clutching and kite flying. This little bunch of know-alls has decided that strata law doesn’t apply to them and your strata managers, knowing what side their bread is buttered on, is aiding in this delusion.  Time they had a wake-up call.

          The opinions offered in these Forum posts and replies are not intended to be taken as legal advice. Readers with serious issues should consult experienced strata lawyers.
          #24165
          Whale
          Flatchatter

            Wolf – it seems odd that the wording of your Plan’s Pet By-Law is merely an adaptation of the Model By-Law 17 (A) contained in the Strata Schemes Management Regulation (2010) which states:

            (1) Subject to section 49 (4) of the Act, an owner or occupier of a lot must not, without the prior written approval of the owners corporation, keep any animal (except fish kept in a secure aquarium on the lot) on the lot or the common property.

            (2) The owners corporation must not unreasonably withhold its approval of the keeping of an animal on a lot or the common property.

            The wording of your Plan’s By-Law adds no value to the above so I’m wondering if, despite your Solicitor’s reviewing the Strata Report, your Plan’s Pet By-Law is properly Registered and therefore shown as a “dealing” on the Plan’s Strata Title Document?

            If it’s not Registered, then despite the fact that the Model By-Law may then be assumed to apply, confusion together with the fact that your application was decided by the Executive Committee and not by the Owners Corporation at a General Meeting where the outcome may have been different, may be the “wedges” that we’re looking for.

            #24166

            Whale said 
             
            The wording of your Plan’s By-Law adds no value to the above so I’m wondering if, despite your Solicitor’s reviewing the Strata Report, your Plan’s Pet By-Law is properly Registered and therefore shown as a “dealing” on the Plan’s Strata Title Document?
             

            Whale – Apologies, I’ve quoted the wrong by-law. We are under the Strata Scheme Management Act 1996 Schedule 1, so the applicable by-law is By-Law 16 from the Model By-Laws. It’s almost the same as what I quoted above, except no fish are allowed without permission either.

            I can confirm that there was nothing additional on the Strata Plan’s Title Document regarding a change to the by-law regarding animals – I reviewed this myself, both at purchase and when we were gathering our evidence for the adjudication process. There was an additional by-law registered and noted on the Title Document, but it did not concern the pet by-law at all – from memory I think it was around parking in the visitor’s parking spaces.

            #24167
            Whale
            Flatchatter

              Wolf – OK… so the By-Law that the O/C and/or its Strata Manager provided to the person who conducted your Strata Inspection / Report and upon which your Solicitor, the Fair Trading Adjudicator, and the NCAT Member relied is not Registered, and is therefore of no legal standing.

              Therefore it’s Model By-Law 16 of the NSW Strata Schemes Management Act (SCMA) that applies, and I would have thought that, together with the incorrect information/wording provided by the Owners Corporation, would be grounds for the whole procedure of you seeking consent to be again commenced.

              As you’ve already received support from all the other Owners concerning the Committee’s attempts to invoke a no pets option, how do you think you’d go convincing enough of them to join you in requisitioning the Secretary to convene an Extraordinary General Meeting to consider a new Motion to grant consent to your pet, that of course you’d have to prepare and support with evidence in the context of the Member’s comments (as illogical as they were); even conditionally while it proves itself suitable?

              Under Cl. 31(3) of the SCMA you’d need a total 25% in support by unit entitlement; including you.

              I don’t know what Jimmy’s working on, but as I’m all optioned-out and this post is becoming epic, this will be all from me; good luck.  

              #24170
              Jimmy-T
              Keymaster

                @Whale said:

                I don’t know what Jimmy’s working on, but as I’m all optioned-out and this post is becoming epic, this will be all from me; good luck.  

                At he very least – this will make a great Flat Chat column but I am speaking to our legal sponsors about running with it.

                In any case, Whale and I seem to agree this is worth taking further and having another swing at it.

                The opinions offered in these Forum posts and replies are not intended to be taken as legal advice. Readers with serious issues should consult experienced strata lawyers.
                #24171


                @Whale
                said:

                Therefore it’s Model By-Law 16 of the NSW Strata Schemes Management Act (SCMA) that applies, and I would have thought that, together with the incorrect information/wording provided by the Owners Corporation, would be grounds for the whole procedure of you seeking consent to be again commenced.

                That’s not accurate, Whale. The OC did give us the correct by-laws i.e. the Model by law 16 when we purchased. I typed in the wrong one on this forum! Sorry for the confusion. 

                Also – we would have accepted a conditional approval. In fact, we suggested a trial period in our application for the dog i.e. a 2 week period for us, the rest of the OC and the dog itself to see how everything would settle down. The EC immediately asked “What would it take you to return her if we gave you a trial period?” 

                Hardly a fair trial, if that’s their first response! I said that substantiated written complaints would be sufficient evidence that it wasn’t working out. 

                They refused us a trial period. 

                Thanks so much for your feedback – I’m feeling pretty defeated at this point and don’t know if it’s worth convening an EGM (this was also the legal advice given to us by Bannermans) as at the Annual General Meeting, most owners were okay with cats and small dogs; the shelter dog we are looking at is 20kg, so she’s not small! Unsure if we would get the rest of the owners’ support. 

                I believe that I’ve exhausted all NCAT-related options, as I’ve lost the adjudication and am 99% certain my appeal is also lost. 

                I’m thinking that the my only option would be to give up our shelter dog (who has spent the majority of this year in a kennel waiting a decision from this saga), much as it breaks my heart, and re-apply for another type, breed, age, etc of dog?

                Though it would be hard to find another dog that would fit apartment living so well – it took us 2 months to find this one! Also, given how entrenched my EC is, my feeling is that they would continue to say no to us, no matter what type, breed or age of dog we chose. 

                #24173
                struggler
                Flatchatter

                  Wolf

                  Don’t give up on your desire to have a dog in your apartment.  Though there may be comprises (size for instance) I believe you should still battle on!  If the only way is up in this country (high rise apartments to cope) and we want to compare ourselves with countries overseas (where pet ownership in apartments, whether owner or renter is more or less accepted) then we have to get onboard with the idea of pets in apartment blocks.

                  I read recently that in the past year there have been a substantial increase in the amount of pet surrenders.  Coupled with the current property market where investors/landlords make up a greater percentage of property owners than in previous years and the fact that a great many new homes built in major cities are infact apartments, then the fact that pets have to be surrendered in increasing numbers is not really a surprise.  On my local area facebook page there are many requests for accomodation to rent that are “pet friendly” as well as people trying to find new homes for their pets to to a “change in accomodation requirements (moving into rentals/apartments).

                  So don’t give up!  Not only for yourself, but for the many others out there who resort to giving up their pet for adoption or giving up on ever having a pet due to old fashioned views.  Help them move with the times!

                  #24178

                  struggler – Thanks! Words of encouragement that are sorely needed! 

                  As expected, we have lost our appeal – we just got our letter from NCAT. The Member’s responses are completely divergent from the points we were trying to make during our appeal. 

                  On the plus side, in speaking to some friends of mine, they need to find a home for their dog due to a change in their circumstances. The dog is a small adult pure bred Bichon Frise and they’ve asked if I will adopt him. 

                  Given that I’ve lost the appeal and have already told the shelter to let the original dog be rehomed (we were top of the list and they were holding her for us) somewhere else, I will be putting in another application for this different dog. 

                  We’ll just keep asking until the EC says yes eventually! It will be interesting to see what other ridiculous soothsaying they come up with next. 

                  JimmyT – I hope this doesn’t impact anything you are working on! Very thankful for the information and support from this site. 

                  #24183
                  struggler
                  Flatchatter

                    Hope all goes well with this little dog Wolf.

                    Had a friend who lived in an apartment with two little dogs.  When the OC found out (after the dogs had been there for couple of months – and my friend did ask for permission but had not heard back) he was informed that this would not be allowed to continue.  The OC took him to mediation and to the NCAT.  He presented his case that the OC had objected simply because they were there – not because they had done anything (complex had the standard “cannot be unreasonably denied clause).  Therefore their objection was not reasonable! Though they did also bring out “it sets a precedence” line – as there had been no other dogs/pets in the complex.

                    I advised my friend to keep a look out for other breaches of by laws that the OC overlooked – as they wanted to play by law enforcers.  Sure enough, they turned a blind eye to this, didn’t bother about that!  That was the card he kept up his sleeve!

                    #24271

                    Hi! Just thought I’d update quickly.

                    We submitted a second application to adopt my friend’s adult small dog a month ago and have heard nothing back since. We’ve given them 4 weeks and so far, nothing.

                    We called the strata manager who said that the “EC are discussing the application but no reply has been received.”

                    Now, my husband is on the EC but he hasn’t been part of any “discussion.” No EC meeting has been convened, no notice of an upcoming meeting has been put up. 

                    My friend wants me to confirm with her soon, as she’s looking after the dog while juggling full time work and a newborn with autism and would like me to help her by adopting it.

                    How long should I be expected to wait? The strata manager has said that “permission has not been granted, so you shouldn’t keep the dog on the property” but equally, permission has not been withheld, and I feel like they are just delaying their response because they are casting about for more soothsaying reasons to say no!

                    Should I bring the dog on the property and gather evidence that it is not a nuisance e.g. letters from neighbours to the effect that it doesn’t bark constantly and loudly, and that we are managing waste and hygiene sufficiently while waiting for the EC to get back to us?

                    #24275
                    Jimmy-T
                    Keymaster

                      Section 138 of the Act defines failure to act as being after two months have passed.  That would be a guide, though hardly definitive.

                      The opinions offered in these Forum posts and replies are not intended to be taken as legal advice. Readers with serious issues should consult experienced strata lawyers.
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