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We are 18 months into our first 2 years of living at a new apartment block.
Initially the welcome pack said to forward all defects to building manager, then the developer changed the instructions after a few weeks to say send it to the customer services email address. Customer services are part of the development arm of the business – a different department to building management. Even though both are departments within the parent company they don’t exchange information.
Our predicament is, the EC should oversee common property issues. But the developer is not forthcoming with the list. So the developer is fixing them and signing off on their own work – or getting lot owners to sign off on common property issues e.g. to windows etc. Also the developer hold the opinion that common property is everything up to the door of a lot owner.
The strata manger who was appointed by the developer has been negligent in their execution of services during the past 4 months. When we asked him do we have a right to access these common property defects – he answers ‘that’s a good question to take to the defect lawyers’ . He also gloats at his years of experience – but our question to him seem to be profound.
Does anyone know – do we have a right to access the common property defects recorded by the developer?
Thanks in advance
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