Disputed notice of “bad behaviour” from owners corp

Hi all, i am hoping for some advice. this sounds like a soap opera though… i recently had to approach my neighbour (who i have previously never spoken to) about her 11-year old son verbally abusing my 3-year old son and trying to physically assault him before my 12-year old niece intervened. they were playing on a common property play area. upon asking for this woman to stop her son from doing this i was verbally attacked, sworn at etc and the abuse was then directed at my niece simply because she had the misfortune of standing beside me.

Later that evening, we were walking some friends out of the complex and another new neighbour who we also don’t know starting hurling unprovoked abuse at us because we “complained about her friends son”. she also commented that miserable people who complain about children should be kicked out. this left my niece particularly shaken and later that evening her and some other kids in the strata wrote some nasty letters as all the children dislike both of these households as the children and mothers are well-known bullies, appparently (but i am the only owner not too scared of them to complain). i do not know the content of the letters but the two neighbours complained. i now have a letter complaining that i have breached a by-law in regards to bad behaviuor. i called the SM who said he couldn’t explain what i did wrong only that another “owner” complained. the two other households are tenants.

I am happy to take responsibility for my neices poor judgment but as a child can we get a breach of by-law notice?

Under the circumstances and given that my nieces behaviuor was a direct reaction to being abused by two separate adults for no reason, should this be overlooked?

Also, this all started from me simply asking for abuse of a 3-year old to stop. surely my family are the victims here.

should i dispute this letter? what is the SM required to provide me in terms of what evidence they have of my bad behaviour. why do i not get to defend myself? should i demand that the other two households also get letters and can i demand to see proof of this? finally, as tenants should these other two people not have gone via their managing agents to complain, not directly to the owners corporation? would that make their complaints void?

i’d appreciate any help here,

Thanks,