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  • #9584
    bluehouse
    Flatchatter

      Hi Jimmy

      I’ve only just registered, although I’ve been lurking a while.  I’m not sure where this question should go – can you redirect it appropriately please.  Its rather long and has several questions but I can’t work out how to ask them without telling this amount of detail.

      How do we find out enough information about unauthorised alterations to a particular owners lot?

      One of the townhouses in our complex has just been sold.  Owners of other townhouses have suspected that unauthorised alterations were made, and this has been confirmed by photos in the real estate advertisements and some concerned owners of other lots who viewed the house when it was open for inspection for the sale.  However, from what can be seen in the photos and a short inspection we can’t determine what has exactly been done to achieve the alterations.

      I have read on posts on this forum that once a lot changes hands the Owners Committee will become responsible for the maintenance and repair of those alterations unless OC approval of them was gained and stated otherwise.  I assume the “sold” sign outside the house means that the settlement period has begun, rather than the sale completed, so I don’t know if we still have time to do anything about the issues.

      Although the owner concerned should have had approval of some form from the OC for them, Some of the alterations probably pose little risk of expensive problems that the OC will need to pay for in future, and hence probably not panic-worthy. They may have only needed approval under no 5 of the bylaws or 65A (?is that the right one?) which I understand would leave the OC responsible for them anyway (is that right?)

      However there are two alterations that probably are of concern and are likely to have involved a Special by law under 65A – but we can’t tell exactly what has been done.  

      One is a shower added to a laundry – it seems to use the taps that used to serve the laundry sink, and the floor drain in the laundry floor (the shower is elevated, so there is now no floor drainage outside the shower).  Although not a brilliant idea to have no floor drainage or laundry sink anymore, it is possible that all they have done wrong is install a shower against at least one common wall, as they seem to use existing plumbing outlets inside the cubic space of the owners lot.  But we don’t know that for sure.  (I have checked and our local council don’t need to approve it unless major structural changes occur)

      The other is a stove ventilation hood, which SEEMS to just lead into the cavity wall behind, as there is no outlet in the external wall or roof above.  This is also against a common wall so if installed correctly they should have gotten approval for using the wall.  But it may not be vented at all, in which case it is just a section 5 of the bylaws problem because they mounted it on the wall.  If it just vents into the wall there seem to be a number of potential problems that could occur down the track.

      To add to the issue, the Strata Plan seems a bit confused about what are common walls inside our houses, and I am awaiting a reply from the lpi after I needed to send further information, cross sections and plans to help them interpret the SP. (The walls I refer to above are definitely common walls, but there may be more)

      So my questions are:

      Is it too late for the OC or EC to do anything anyway?

      Can we use the advertisements and short inspections as evidence of alterations to act if we can’t be sure of how they were done?  Our SM seems unsure whether we should be concerned and asks us for evidence that bylaws have been breached before she wants to act.

      A lot of the owners would like to install showers in their laundries (all the townhouses are identical, or mirror copies) and this issue is potentially setting a precedent for avoiding Special ByLaws.

      Thanks.

    Viewing 12 replies - 1 through 12 (of 12 total)
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    • #21890
      Jimmy-T
      Keymaster

        If the unit has been open for inspection, you have as much right to see what’s going on there as anyone else and report back accordingly.

        Meanwhile your strata manager is being unnecessarily overcautious.  The EC should ask them to send a letter to the vendor’s estate agent and to their solicitor and conveyancer, with a copy added to the scheme’s records, that they believe there have been unauthorised renovations and additions to common property (without specifying what they are) and that if this proves to be the case, they should either be removed or responsibility for them will pass to the new owner.

        If the vendor objects, then you should ask if you can have a site inspection to verify that there have been no unauthorised renovations after which you will withdraw the letter immediately.  

        Your strata manager needs to be more proactive – if she’s not prepared to do this, your next task should be to find someone who is prepared to do their job. her lack of action will cost your owners corp in the long run.  

        The opinions offered in these Forum posts and replies are not intended to be taken as legal advice. Readers with serious issues should consult experienced strata lawyers.
        #21891
        Whale
        Flatchatter

          whoops ……. I’ve just posted concurrently with Jimmy T, but at least we’re on the same page!

          ___________________________________________________________________

          Your Strata Manager is probably being cautious, just in case the unapproved alterations to the Lot don’t involve the Common Property of the Plan, but she needs to understand that it’s the Owners Corporation who’s responsible for whatever actions may be taken to make prospective purchasers and those acting for them aware of the situation, and for the consequences of not doing that.

          At some stage between the exchange of Contracts and Settlement (typically 6 weeks) the Solicitor / Conveyancer acting for the parties will apply to the Owners Corporation (O/C) for a Sect 109 Certificate, where details applicable to the townhouse such as the Owner as shown on the Strata Roll, Levies, etc need to be completed – usually by the Strata Manager on behalf of the O/C.

          The last Item on the Certificate is “other items”, and that’s where I always include, in circumstances such as with your Plan, a statement that “the Owners Corporation has NO RECORD of a Consent ever being granted to any Owner of the Lot for the purposes of adding to, altering, or erecting any new structure on the Common Property areas within the Lot or elsewhere on the Plan under the provisions of Sect 65(A) of the NSW Strata Schemes Management Act (1996), including but not limited to (add any areas of suspected non-compliance such as to the laundry and kitchen areas of the Lot).”

          Any accompanying note, such as an e-mail, to the recipient of the Certificate should make reference to the information provided there under “other items”.

          In that way the interests of your O/C, and those of any new Owners are suitably protected by virtue of the fact that a monetary adjustment can be made at Settlement to account for the costs of the new Owner either restoring the Common Property to its pre-renovation state or for seeking and obtaining the O/C’s retrospective (and perhaps conditional) Consent to those.

          #21894
          bluehouse
          Flatchatter
          Chat-starter

            Thanks Jimmy and Whale.

            So from what Whale said, we may be able to just leave it to the new buyers solicitor to pick up that the alterations are unauthorised?  Or as Jimmy suggests we can send a letter to the RE agent and conveyancer referring to non specific possible alterations so that we have something on record that expresses our position regarding responsibility for them?

            The EC don’t know what to do and keep raising the matter and putting it off. The EC members are all busy and overcommitted (and I am told, the same people who have been on the EC year after year in the absence of others who will volunteer) so although I am not on the EC I have been doing the research to find out what can be done. I have only been an owner for a year and thought that trying to do this research (and lots of other reading online) would help educate me so that I feel confident to volunteer next year.

            The EC members are much more concerned about the alterations than me personally – it is not a matter of me being a busy body and meddling where I have no concern on my own account – but I think that the SM may be writing off my inquiries because that is what she thinks I am doing.  Even if I wasn’t asking on behalf of the EC, is it not allowable for me to ask her about what should be done, or can only members of the EC contact her?  (she has sent my email about it to the EC committee “for their instruction” rather than answer it – which really defeats the purpose.   I replied making it clearer that I was asking on their behalf.  I don’t care if she doesn’t send an answer to me so long as the EC gets one!)

            I’m not impressed with the SMs behaviour or advice (on this and other matters), but as I say I am new to the world of Strata and do not know what to expect. I have only had one phone call with her in which she was very rude to me.  I am trying to assume she was having a bad day that day and write it off, but I will use email in future and then her replies are in writing and hopefully more civil.

            On the phone, she also refused to tell me what was common property and whether a plumbing repair would be my or OCs responsibility – I am supposed to use her plumber and HE will decide if its common property! So I’ve since contacted the Dept Fair trading and LPI to find out and am happy to use her plumber now that I know it is the OC’s responsibility to pay him.

            Sorry, this has turned into a bit of a rant.  The question was am I entitled to ask the SM about the matter of the alterations as a member of the OC but not EC?  

            And thanks for Jimmy and Whales advice.

            #21899
            bluehouse
            Flatchatter
            Chat-starter

              PS I should have been clearer: my frustration about the plan to send a plumber to determine if my leak is on common property not mine was because it involved interpretation of the Strata Plan and strata legislation to determine that pipes inside the floor between storeys of my townhouse are common property, and I don’t know that a plumbers job is to do that. (I can see the leak as it is directly above the inspection hole). It would have been easy enough for the SM to give me a more useful answer.

              I’m beginning to think I have been doing the wrong thing and am not supposed to contact the SM myself – although if she had simply told me that I wouldn’t have contacted her again.  

              It puts a lot of work onto the EC secretary if she has to pass on every repair problem someone has herself to the SM if that is the case.

              #21901
              bluehouse
              Flatchatter
              Chat-starter

                Hi Jimmy

                I’ve just reread my last two entries and they are too long and convoluted and wandering off the topic so I’d like to remove and alter them.

                But I can’t work out how to edit (they are still awaiting moderation so isn’t this still possible?)

                Help!

                #21907

                @Whale said:
                In that way the interests of your O/C, and those of any new Owners are suitably protected by virtue of the fact that a monetary adjustment can be made at Settlement to account for the costs of the new Owner either restoring the Common Property to its pre-renovation state or for seeking and obtaining the O/C’s retrospective (and perhaps conditional) Consent to those.

                I don’t think it will be as straightforward as that.

                In any case, I think it’s arguable whether the “new owner” would be obliged to restore the common property to its former condition when works had been done to the common property by the precedessor in title which were not authorised in accordance with the by-laws.

                I could quote cases, but it seems these tend to be too overwhelming for most here, so I will simply say that by-laws generally prohibit damage being done to the common property by an owner of occupier. In this case, assuming this to be so, any “damage” to the common property would’ve been done by the (soon to be) precedessor in title and that person (or those persons) would’ve committed a breach of the by-law. Then, the new owner would not have committed a breach of any by-law and thus may not actually be liable to make good the damage done by the precedessor in title.

                I will also say that there is at least one owners corporation (probably in recongising that the above principles are probably true) sought orders in the Supreme Court restraining the sale going ahead until breaches to the by-law were made good. This (expensive) option may be worth pursuing …

                #21910
                bluehouse
                Flatchatter
                Chat-starter

                  Thanks Mini

                  I did wonder about that.  I have read that the responsibility for unauthorised alterations effectively passes to the OC at change of ownership, unless there is a bylaw or permission letter stating the owner of the lot has responsibility. Is that right?

                  Can you tell me any simple online references I could use to support me if I try to explain this? I understand the idea of case law, but it may not be the simplest way to explain it at the meeting.  At the rate decisions are made and actions decided on, the settlement period may be over before anything gets followed through unless I can explain there is a deadline.

                  I seem to have caused the SM to do something – she says she will ring the owner and have her (the SMs) contractors have a look at the renovations to determine if they are “legal”…..I do not feel confident that either action is in line with the advice from Whale and Jimmy or other things I’ve read……. but its something.

                  Ever since I bought my place, time the issue of what owners can and can’t do without OC approval is discussed, (whether at meetings or in neighbourly chats), these unapproved alterations to the laundry of this lot come up…..with much fretting on the part of other owners and dire predictions of disastrous consequences and indignant statements that “we can make him take it out!”.  I found reference to it being referred to the SM for advice in the minutes of the EC in 2011!  Yet nothing happens and no one follows up….  So now because there is a deadline I made a pest of myself to the SM and guess I have to be satisfied that something is happening, even if its not how i would like to see it happen.

                  #21917
                  Whale
                  Flatchatter

                    bluehouse – whilst awaiting a possible response from mini , let me clarify that I thought your main issue was that your Owners Corporation (O/C) was aware of, or at least suspected, that an Owner had made fairly substantial renovations to their Lot, and that as the Lot was on the market and a deposit may have been taken, you were concerned that your O/C may be held responsible for the maintenance and repair of any common areas involved in those renovations by a new Owner.

                    If that’s correct, then we’re not talking about a Breach of the Model By-Law that prohibits activities such as driving a nail into a common wall, and even if that was applicable, how could your O/C defend the fact that it has never issued the Lot Owner with a Notice to Comply, which after all states only that a breach is believed to have been committed, so it could have afforded the current Owner an opportunity to respond, if only to refute that belief?

                    It was for those reasons that I suggested that your O/C approach the issue from the angle that the current Owner may have breached S65A of the Act by adding to and/or changing and/or erecting a new structure on common property areas within their Lot, and that a note to that effect on a document such as the S109 Certificate would be an appropriate means to make the parties (the vendor and the purchaser) aware of the suspected situation, and to let them resolve it together with their legal representatives and to the satisfaction of the O/C prior to settlement.

                    So rather than a new Owner not being obliged to restore the common property areas of their Lot to its former condition because works had been done to those areas by the “predecessor in title”, I would contend that the approach that I’ve suggested would in fact prevent a new Owner from denying prior knowledge of the works, and to either do the restoration with funds allowed from the Vendor at Settlement, or to beforehand seek the O/C’s retrospective authorisation to those past renovations, subject to conditions perhaps including one making that new Owner responsible for the maintenance and repair of those.

                    As with some other suggestions I make here, this is one that’s worked for our Strata Plan in all but one instance where the new Owner accepted the funds allowed from the previous Owner to make agreed changes, in that instance to take-up a floating floor, and then didn’t. Fortunately for our O/C, the then CTTT’s chocolate-wheel of possible decisions ruled in our favour albeit with the assistance of a relevant Special By-Law, which by the way is one of the reasons that, as opposed to being overwhelmed by it,  I try so hard to avoid the NCAT and the real Court System; so be careful what you wish for!

                    #21920
                    bluehouse
                    Flatchatter
                    Chat-starter

                      Thanks Whale

                      It seems to me that your advice is the right approach and it is essentially the same advice as Jimmy gave, in the sense that the new owner is informed that the alterations are not approved, and has the chance to insist something is done, either by the old owner rectifying the situation, or by the alteration of sale price so that the new owner has the resources to do so themselves.

                      I was only hoping to use the advice made by mini to help me convince the EC and SM that there is some urgency to the matter – because the usual model of indecision and procrastination about actions to take could well mean the settlement period ends and the responsibility for the alterations passes to the OC.  I certainly wasn’t considering legal action.

                      The other problem I have is that the EC rely on the SMs advice above anything else, and the SM is not responding to my concerns other than to say she is forwarding my emails to the EC.  So we are doing a silly dance where I express my concerns, she refers it to the EC (because quite rightly they should give her instruction not me – except that I wasn’t trying to instruct her) but the EC don’t have the information to decide what to do or what to instruct her.  The fact that I was expressing my concerns in order to collect information from her to help out the very busy members of the EC makes it all the more ludicrous.

                      So in effect I can’t see how i have any ability to effect what action is taken (i think I explained I am not on the EC) because the SM won’t respond to me (or give the EC the answers to the questions I asked), and the EC only want to do what she says.  I have achieved something in getting the issue and the need for action raised at all.  The fact that your advice does not seem to be the course the SM has chosen to take concerns and disturbs me but in the real world situation it seems beyond me to influence it.

                      Sometimes you have to choose your battles, and at this point I think I have to leave this one and hope it will somehow muddle on to the right outcome, even if not by the right means.  

                      Now I need to move on to be annoyingly pedantic about the need to inform all the owners that meetings are taking place and distribute agendas before them.  (I won’t be surprised if the fact that the non-resident previous owner has not been informed about meetings (except AGMs) for who know how long, will arise to muddy the waters of this problem).

                      Even though I feel I cant do anything about this issue for now I am still interested in more comment on the question – its all educational and may equip me (or others) to know how to manage such situations in the future.

                      #21921
                      kiwipaul
                      Flatchatter

                        One way around this issue of responsibility passing to the OC when a lot is sold in NSW would be to accept that the alteration is now the OC responsibility but when the new owner asks for it to be maintained because it’s common property is to tell the new owner that we won’t maintain it but we will remove it (at OC cost reluctantly). This would work for a/c installs and other additions to the lot because the owner is claiming it’s common property and so the OC have every right to remove it and restore the area to it’s original condition.

                        How many new owners who thought they could have unlimited maintenance on their unapproved additions only to discover that the only option that the OC will consider is removal.

                        #21922
                        Whale
                        Flatchatter

                          Good point KWP – it’s one you often make as a good fall-back position in some situations!

                          bluehouse – I don’t envy you, but perhaps be comforted by the fact you’re not on your own with this problem or more generally with trying to extract a decision from an Executive Committee (E/C).

                          Mini may yet find some relevant legal precedents, and I agree that those may motivate your E/C, as may the fact that once advised of a problem such as this each may be held personally liable for any adverse repercussions to the O/C and/or the new Owner arising from their inaction, the O/C’s Insurance coverage for “office bearers legal liability” won’t protect them, and furthermore they can’t use the Strata Manager’s (SM) lack of advice or cautious approach as a defense, because the SM works for and takes instruction from them as the O/C’s representatives.

                          That’s it from me on this one; good luck!

                          #21943

                          Apologies for the late reply. But I find that this forum is not very user friendly. It actually took me 10 minutes to find this thread to see if there were any replies to it … Anyway …

                          I assume the op is in NSW.

                          If so, some Tribunal and court decisions have held that section 62 of the Strata Schemes Management Act 1996 obliges an owners corporation to maintain and repair an addition to the common property even though it was unauthorised. So the op is quite correct, following those decisions, that the owners corporation would be prima facie under a duty to maintain and repair those unauthorised additions to the common property in accordance with its statutory duty to keep the common property in a state of good and serviceable repair.

                          An adjudicator can order that a lot owner who has made unauthorised changes to the common property (in contravention of s 65A or the by-laws) to restore the common property to its former condition. However, if the owner does not comply with the order the only thing that can be done at NCAT level is that owner being fined (and under the present law most Tribunal decisions have held that only one penalty application per breach can be maintained due to the wording of the Strata Schemes Management Act).

                          If the owner still doesn’t comply after the penalty application, then it is at least arguable whether an owners corporation would be able to obtain orders for access into the owner’s lot to carry out that rectification work to the common property at cost of that recalcitrant owner. This is due to the owners corporation only being allowed to enter the lot for specific purposes under the legislation (which seems to envisage a legislative intent of preserving fundemental freehold rights of a lot owner i.e. the ability to exclude others). There is another aspect of the legislation which does not seem to have been tested by many with respect to an owners corporation gaining access to a lot to restore common property to its former condition, but that is another story. The point is, that seeking adjudicator’s orders can be very time consuming, rack up legal costs and get no where in resolution of the actual dispute…

                          I think this is where the “toothless tiger” of NCAT (formally CTTT) derives from. So the op is quite correct in remarking that statements such as “we can make him take it out!” can be considered to be inept.

                          In any case, as to Whales’ post, even if a lot owner was “on notice” of unauthorised works to the common property by its predecessor in title, they still technically haven’t committed a breached of s 65A. That breach was by the previous owner, and it is arguable whether an application for adjudicator’s orders could be made against that the previous owner for restoration of common property.

                          And, I am not aware of any “simple online resources” to explain this … it is quite technical and the owners corporation would be advised to promptly seek legal advice in relation to the matter.

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