Pensioner owners

My daughter just bought a lot in a 4 lot older strata.

The place has been run down over many years and the building needs a lot of remedial work )Wood rot, painting, roof repairs

The strata was self managed up till may 2017 after which a SM was appointed (Thank God)

The admin and capital works funds were bare so at the AGM the 4 members voted for an admin fund levy and a capital works fund levy

Two pensioner owners did not do the sums and are now surprised that total levies have gone up some 50%

The increase in levies is justified and was voted against the proposed budgets.

The two pensioners are now claiming poor.

What avenues are there to have them pay and keep them happy.

Robert