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We live in a townhouse which has recently had a sink hole appear in the back pavers which involved plumbers pulling up the pavers and finding two broken storm water drain pipes which they replaced. The next door neighbour also had a drainage problem which the plumbers also fixed. The pavers in both lots needed to be replaced and this involved a paving firm being engaged. The total amount for each townhouse including plumbers and pavers was considerable. I asked our Managing Agent if he had claimed on our insurance for the work involved and his reply was it was not an “unforeseen” matter!
I do not quite understand his reasoning, the building is 24years old and surely this was an unforeseen matter? Can we as owners insist the Managing Agent file an insurance claim?
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