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QUESTION: I rent in a five-story block and the elevator has been out of service for over three days.
I have contacted the service provider who says they can’t repair the lift until they get permission from Strata Management.
I live with my wheelchair bound father, who enjoys a few hours outside each day. As I am unable to negotiate the steep and broken fire stairs, poor old love has been housebound for days not to mention the stair trip isn’t doing my asthma any favours.
Can anyone assist with the laws on lifts please? – Jennimac61, via Forum.
ANSWER: There is no law on lift repairs, per se, but there are laws about responsibility to repair and maintain common property as well as a landlord’s responsibility to provide basic services.
Basically you need to contact your landlord to tell them to put pressure on the Owners Corporation and/or strata manager to get this fixed as soon as possible.
You might also say that you need them to make an arrangement to help get your father out of the house, at least on occasion, or reduce his rent so you can afford to make the arrangements yourself.
Contact your state’s Tenants Union on HERE for more advice.
The opinions offered in these Forum posts and replies are not intended to be taken as legal advice. Readers with serious issues should consult experienced strata lawyers.
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