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I am not sure whether this is the correct sub-forum to post this in, but here goes …
I live in a block of 12 Units and, for the last year or so, there has been intermittent water hammer heard loudly in my unit … it is not caused by anything *in* my unit and, recently, it has become so annoying (all hours of the day and night) that I complained to the Strata Manager.
He initially said that it was a common property issue and had a Plumber come out and investigate the cause … the noise sounds down through pipes in a wall conduit in the laundry and, as I am the bottom flat with two above, he investigated the top flat.
Needless to say, whatever the Pumber did did *not* solve the problem … and I complained again, to be told that *I* now had to track down the actual source. So I did, I got the owners of the two units above to turn on each tap in their unit so I could listen below. All of their taps caused water hammer clearly and noisily audible in my unit.
So I contacted the Strata Agent again and, suddenly, ‘oh no, that’s not Strata responsibility, each Unit owner is responsible for fixing their own taps!’
As I pointed out, this was unhelpful as this would involve THEM paying out money to solve a problem of mine, but for which THEY get no benefit at all.
‘Contact Fair Trading if they don’t do it’ was the response.
It seems to me that the pipes in the conduit are the problem and the taps in the units are the mere triggers, but it may well be that the Strata Agent is correct … are they?
Is there any other option but going to Fair Trading? I had a vague idea that this sort of noise nuisance was part of an assumed automatic By Law and that a ‘Notice to Comply’ might be an intermediate step?
(FWIW the block is pre-1980 and probably late 1970’s and is in Sydney, NSW)
Any suggestions or information would be appreciated.
Phil
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