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Topic
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Hi, I have a serious complaint regarding the conduct of a strata manager and wish to pursue it under the Property Stock & Business Agents Act 2002 and Regulations.
I believe I can make a direct complaint to the Director General under section 194 of the Act, who is the Director General and where do I direct my complaint.
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Replies
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Hello Mitch
You need to address your complaint to Director General of Fair Trading.
It doesn’t really matter who is the present incumbent. You can forward your complaint via the Department of Fair Trading website:
https://www.fairtrading.nsw.gov.au/
Go to the Property Agents and Managers section, the drop down menu explains the licensing procedures and discipline provisions, and enables you to contact the department.
Regards
DaveB
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