I am new to this so I do not know what OC/BC is. All units in the strata are privately owned, not commercial.
The owners either live in the units or rent them out by any means they want.(agents, airbnb, themselves). The only cleaners who have access to the laundry chute are the cleaners working for the managing agent who also has the maintenance contract. The laundry chute is in common property run by the strata board.
I believe this may also be restriction of trade of my agent.
